Last updated 17 August 2026
Moving is the most stressful admin most people do all year, and you're about to let a stranger's software help with it. So: what we promise, what we don't, and what happens when it goes wrong.
A notebook that fills itself in. Open a listing, and it lands on your board with the rent, the size and what's included already written down. It lives on your computer and it belongs to you.
We're not a listings site and we're not your agent. Whatever a landlord tells you is between you and them — we only wrote it down.
Only when you tell it to. You click the icon to save a listing, or press re-check to see whether one has moved. Nothing runs on a schedule and nothing happens while you're not looking. The request comes from your browser, so as far as the site is concerned, you opened the page.
We don't get past logins, paywalls, or anything a site has done to keep us out. If a site blocks us, we stay blocked.
Trust it to have copied the page correctly. Don't trust the page.
Listings mislead, go stale and leave things out, and Unit will record all three faithfully. Where a page says nothing we say not mentioned rather than guessing — but a page claiming the rent covers hydro when it doesn't will be written down exactly as it was claimed.
Travel times and map pins come from other people's services and are occasionally wrong by a lot. None of this is advice — not financial, not legal, and not about what you can afford.
On your machine. We have no copy, which is the good news and also the catch: clear your browser data or uninstall, and it's gone somewhere we can't reach. Export a backup first. The privacy page sets out the few things that do leave your machine, and who receives them.
Free isn't a trial. It's an entire search — save, compare, print, export — and you can run one from first listing to signed lease without paying us anything.
When you stop paying, nothing is taken away. Your board stays as it is — readable, printable, exportable, all of it. The paid features stop; your notes stay yours. Holding them hostage would be a rotten thing to do, so we built it so we can't.
Paid plans are non-refundable, which we can say without feeling harsh because the free version is an entire search — you can find out whether Unit suits you before paying a penny.
Two exceptions. If Unit doesn't do what this site says it does, email us and we'll fix it or refund you. And if you're in the UK or EU you have a 14-day cancellation right that we're not trying to remove, though it ends if you ask for immediate access at checkout — which is what sends your key straight away.
The refunds page says all of this at more length. Whatever happens, nothing on your board is deleted.
It's meant for one person. We don't check your devices to enforce that, because doing so would mean collecting things about you we'd rather not hold — so we're relying on you. A key doing suspiciously heavy work will hit its rate limit and slow down.
Keys are stored scrambled, so we can't read yours back to you even if you ask. Lost one with a browser profile? Email us and we'll issue another against your purchase. The old one dies the moment the new one is made.
Unit reads pages other people wrote, and they redesign them without telling anyone. When that happens a site stops working until we catch up. We will catch up — but we can't promise a particular site keeps working, or that the map and travel-time services behind it stay available.
We've built this carefully and tested it hard, and it still won't be perfect. If something goes wrong and it's our fault, what we owe you is capped at what you've paid us in the past year. Some things can't be signed away by law, and we aren't trying to.
Uninstall whenever you like. No notice, no exit interview, no email asking what went wrong. We'd only cut someone off for attacking the service or trying to defraud it, and we'd refund whatever they hadn't used.
Anything affecting what you've already paid for waits until your next renewal. We're not going to move the goalposts halfway through a season.
unit@basane.tech — a person reads it. If you're cross, say so plainly. It's more useful than being polite.